Support services to fit your need, 24/7 or bespoke support - we can provide it!
We support our clients each step of the project and beyond with support agreements tailored exactly to meet your business requirements. Mission critical applications can benefit from our 24/7 support with a dedicated team proactively monitoring your solution or, if support is needed only during working hours, we can provide this.
We have been supporting clients worldwide for many years and believe, due to the high quality of service clients receive after their projects are completed, this is one of the key reasons for our exceptional customer retention.
Our support team can also provide support for software solutions and mobile apps developed by others. We carry out a detailed review to ensure a complete understanding and provide a Service Level Agreement so you have guarantees on the level of support you can expect from us.
- Bespoke support solutions
- 24/7/365 support
- Service Level Agreements (SLA) to provide guaranteed support response.
- Access to our online support system
- Dedicated engineers, trained to provide high quality support for your platform
- Clear escalation processes
- Great communication at all time, clarity and visibility is the key
Kate Howard - Founder of leading online gaming platform
"We realise how important it is to keep on top of support issues and tasks and capturing critical aspects before these spiral. No more downtime for us and our knowledge base is growing, thus helping us concentrate on growing our business. Their pricing is admirable, and we cannot praise them enough! "
Wakka Games will develop a high-impact mass media campaign that will align with your marketing objectives and strive to generate extensive media coverage across all platforms: print, online, radio and TV. Our strategic publicity campaigns raise the profile of products, brands locally, state-wide, nationally and internationally.
Our team of experts specialise in developing user-friendly mobile applications. Take your business and vision to the next level with a high-class mobile app. We build the latest in innovative technology and UI/UX designs to enhance the dynamics of your mobile app performance.
Providing engaging and creative gaming solutions from the industry experience that our expansive team possesses and developing advanced web and app gaming solutions that put our clients in control.
Our support solutions are customised to your exact requirements, so whether you would like your software solution supported 24/7/365 or just during office hours, we have the team that can provide this level of support. Our team can also support technical solutions even if they have been developed externally.